Please Note: Regular-shipping window is 2-5 weeks. We currently do not provide direct order tracking.
Please contact our customer support team at email@example.com to check the status of your order before requesting a refund.
All order cancellations should be made within 24 hours of purchase.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Items in transit are not eligible for a refund. All products must be returned in order for a refund to be processed.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note: Orders that have already been paid cannot be modified after 24 hours. Any order modification within 24 hours has to be requested by contacting our support team by emailing firstname.lastname@example.org